At New Golden Pool, we take pride in offering high-quality products and exceptional customer service. As part of our commitment to you, we offer a 30-day money-back guarantee. After this period, all manufacturer warranties apply.
To register your warranty, you can choose from three trusted company’s dependence on what equipment you acquired: Pentair, Hayward, and Jandy. Each of these companies has a proven track record of excellence and reliability.
Please note that products purchased at New Golden Pool may or may not have a warranty that extends beyond our 30-day return policy. We recommend that you contact our customer service before purchase for more details on specific products.
Once the item has been used or placed in the pool, the manufacturer will only exchange the product for a new unit, repair or replace it with a refurbished product. No credit will be issued.
For more information on how we handle your personal information, we invite you to read our Privacy Policy.
Thank you for choosing New Golden Pool. We are here to help you enjoy your pool experience to the fullest.
Fill in the data requested by Pentair for the guarantee of your equipment.
When Pentair requests information about the company that sold the equipment, only select Pool Store and continue the steps, just like when they ask you to select the company that sells and installed the equipment, continue omitting that step
Pool Product Warranty: Quality and Peace of Mind (hayward.com)
Fill in the data requested by Hayward for the guarantee of your equipment.
Product Registration | Fluidra USA
Fill in the data requested by Fluidra for the guarantee of your equipment.
You may find your serial number located on the product
or the packaging. and in some cases, serial number may
be on your receipt
Your serial number should be on a
label that looks like this
